Reference

Privacy Policy for Your sboagen Account

Your sboagen Privacy Policy explains how we handle account data, DANA, OVO, GoPay and QRIS records, cookies and device checks before you enter rooms such as Auto Roulette…

Account data useDANA and OVO contextGoPay and QRIS recordsCookie choicesDevice access checks
sboagen Privacy Policy for Your sboagen Account
CONTACT ROUTES

Three Privacy Contact Routes

Privacy requests should reach the team that can act on your account, not a general inbox with no context.

Live chat privacy queue Open live chat from the account menu and choose Privacy Request.
Email request channel Send privacy requests to [email protected] with your account name, registered email and the date…
Account security page Use Profile > Account Security > Active Devices to see recent device sessions, remove…
DATA HANDLING

Six Controls Behind Your Data

Our privacy work is tied to the account steps you actually take: opening an account, verifying contact details, choosing a wallet rail and returning from a phone or computer.

Account details

We collect your account name, phone number, email, password hash and login records so we can identify you and protect access. We do not store your plain password or ask for DANA, OVO, GoPay or QRIS PINs.

Payment records

For DANA, OVO, GoPay and QRIS, we record reference numbers, timestamps, account match status and wallet rail names. These records help us reconcile payments without collecting the private wallet credentials you use outside our site.

Cookie use

Cookies keep your session signed in, remember basic language choices and help us detect repeated failed logins. You can clear cookies in your browser, then sign in again and pass any required account check.

Device checks

We may record IP range, browser type, operating system and session time when you access Auto Roulette, Super Bingo or account pages. These signals help us spot account access that differs from your normal pattern.

Record retention

We keep account and payment records only for operational, security and legal needs. When a record is no longer needed for those purposes, we delete it or separate it from details that identify you.

Change requests

You can ask us to correct your phone, email or profile data after account verification. For safety, we may pause the change until you confirm control of the registered contact route.

Privacy Questions You May Ask

The questions below focus on what happens to your data inside this Privacy Policy. We answer them in the same terms our support team uses when helping you through account checks, wallet record questions and device access concerns. If your case involves law, eligibility or account ownership, we may ask for extra verification before acting.

We collect account name, phone number, email, password hash, device records and basic session activity. We also record payment references when you use DANA, OVO, GoPay or QRIS so we can match wallet activity to your account.

No. We only receive payment references, amounts, timestamps and matching status needed to reconcile your wallet action. Your wallet PIN, one-time code and full login details stay with the payment service you use.

Go to Account > Profile > Contact Details and submit the change request. We may ask you to confirm control of your current contact route before updating the record tied to your privacy and security settings.

IP and device records help us recognise familiar access and investigate unusual sessions. For example, we compare login time, browser type and device path when you report an account access concern through live chat.

Yes. Contact live chat or [email protected] with your account name and registered contact detail. After verification, we prepare the data we hold about your account, excluding records we cannot disclose for security reasons.

You can request deletion of data that is not needed for security, account ownership, payment reconciliation or legal record duties. We will explain which records can be removed and which must remain for a defined reason.

Yes, it may change when account tools, payment rails or legal duties change. We update the policy date on this page and may notify you through account messages when a change affects how we handle your data.