Reference

Terms & Conditions for Your Account

Our Terms & Conditions explain how you open an account, keep your name details aligned, and move between live tables, slots, and sportsbook markets without confusion.

Account rulesLocal lawDANA, OVO, GoPay, QRISAndroid, iPhone, desktop

Browse Lobby Read FAQ

How These Terms Apply

sboagen Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Where local law permits, these terms govern the account you create with us, the way you use the lobby, and the records we keep for tax, dispute, and fraud checks. If your profile name does not match the name on your DANA, OVO, GoPay, or QRIS

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account, or if a request looks unusual, we may pause it until the details are confirmed. When a clause changes, the posted version replaces the old one from the effective date, and you should stop using the service if the new wording does not fit your
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situation. The same rule applies on Android, iPhone, or desktop, because the obligations sit with you, not the device. If any part conflicts with local law, the local rule controls and the rest stays in force where allowed, and you can ask us to explain a
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clause through live chat or email before you continue.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH US

Where to Reach Us

When you need a clause explained, our team is reachable from 09:00-23:00 WIB through live chat, email, and the account message form.

DATA CARE

How We Handle Your Data

We keep this policy layer practical: only the details needed to run your account, verify requests, and answer disputes are used, and cookie settings follow the browser you choose.

Data handling

We store the profile fields, contact address, and request history needed to manage your account and settle disputes. Access is limited inside our team, and we only keep records for the period needed by law or account handling.

Cookies

Our cookies remember the login state, language choice, and whether you came in through mobile or desktop. You can clear them in your browser, but some page settings may reset after you sign out.

Account security

Use one password, keep it private, and sign out after you finish on shared devices. If we spot a mismatch in device details, we may ask for another check before the account moves forward.

Retention

We retain the records needed for support, audits, and dispute handling, then remove or anonymize them when the retention period ends. If local law requires a longer hold, we follow that rule first.

Change requests

To change stored details, send a request from the email or account message form tied to your profile. We may ask for a fresh confirmation of the name on your DANA, OVO, GoPay, or QRIS account.

Contact route

If you need the current terms in plain language, ask us through live chat or email and mention the section number. We answer from the same channel, so your request stays traceable.

Questions About These Terms

These answers cover access, account checks, local law, changes, and how to reach us when a clause needs a second read. If a rule in the lobby is more specific than the main terms, that rule applies for that game or page within the same local-law limits. Keep your profile details current so we can verify requests without extra back-and-forth.

They cover account creation, identity checks, wallet-name matching, game-specific rules, message handling, and how we pause or close access when required. If a local rule conflicts, the local rule comes first where it applies.

No. Access depends on local law and is available only where local law permits. If the law changes or your location no longer fits, you should stop using the account and contact us for the next step.

The name match helps us verify that payment requests belong to you. It also reduces delays when we check a request from the lobby, especially if the account was opened on mobile and finished on desktop.

We replace the posted version on the effective date shown in the page. If you keep using the account after that date, the updated wording applies to the extent local law allows.

Send the request from the email or account message form tied to your profile, and include the detail you want changed. We may ask for confirmation before we edit records or remove anything.

Yes. The same terms follow your account across Android, iPhone, and desktop, so device changes do not change the contract. Keep the same login details and the same profile name to avoid extra checks.

Yes. Core terms apply across the account, and any game page rule for live casino, slots, or sportsbook markets controls that specific game when it adds a stricter condition.

Terms & Conditions for Your Account

Where to Reach Us

How We Handle Your Data

Data handling

Cookies

Account security

Retention

Change requests

Contact route

Questions About These Terms

01 What do these Terms & Conditions cover?

02 Can I use the service if local law does not allow it?

03 Why must my DANA, OVO, GoPay, or QRIS name match my profile?

04 How do I know when the terms change?

05 How do I request a correction or deletion?

06 Can I use the same account terms on Android, iPhone, and desktop?

07 Do game rules sit inside these terms?

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